/* SSCHRC Chatbot Widget — scoped styles */

#sschrc-chat-widget-root {
  --sschrc-green: #2e8b57;
  --sschrc-green-dark: #247a4a;
  --sschrc-green-light: #3cb371;
  --sschrc-primary: var(--sschrc-green);
  --sschrc-primary-dark: var(--sschrc-green-dark);
  --sschrc-accent: var(--sschrc-green-light);
  --sschrc-text: #1a1a1a;
  --sschrc-text-muted: #5c5c5c;
  --sschrc-bg: #ffffff;
  --sschrc-bubble-bot-bg: #f7f9f8;
  --sschrc-bubble-user-bg: var(--sschrc-green);
  --sschrc-bubble-user-text: #ffffff;
  --sschrc-border: #dce8e1;
  --sschrc-radius: 12px;
  --sschrc-shadow: 0 8px 32px rgba(0, 0, 0, 0.15);
  --sschrc-font: inherit;
  --sschrc-z: 9999;

  position: fixed;
  inset: 0;
  width: 0;
  height: 0;
  overflow: visible;
  pointer-events: none;
  z-index: var(--sschrc-z);
  font-family: var(--sschrc-font);
  font-size: 14px;
  line-height: 1.45;
  color: var(--sschrc-text);
  box-sizing: border-box;
}

body.sschrc-chat-scroll-lock {
  overflow: hidden !important;
  overscroll-behavior: none;
  touch-action: none;
}

#sschrc-chat-widget-root *,
#sschrc-chat-widget-root *::before,
#sschrc-chat-widget-root *::after {
  box-sizing: border-box;
}

/* ── FAB stack (scroll-to-top + chat launcher) ── */
#sschrc-chat-fab-stack {
  position: fixed;
  right: max(24px, env(safe-area-inset-right, 0px));
  bottom: max(24px, env(safe-area-inset-bottom, 0px));
  z-index: calc(var(--sschrc-z) + 2);
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 12px;
  pointer-events: none;
}

#sschrc-chat-fab-stack > * {
  pointer-events: auto;
}

#sschrc-scroll-top {
  width: 48px;
  height: 48px;
  border: none;
  border-radius: 50%;
  background: #ffffff;
  color: var(--sschrc-green);
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: var(--sschrc-shadow);
  opacity: 0;
  visibility: hidden;
  transform: translateY(10px);
  transition: opacity 0.25s ease, transform 0.25s ease, visibility 0.25s ease, box-shadow 0.2s ease;
  -webkit-tap-highlight-color: transparent;
}

#sschrc-scroll-top.sschrc--visible {
  opacity: 1;
  visibility: visible;
  transform: translateY(0);
}

#sschrc-scroll-top:hover {
  box-shadow: 0 10px 28px rgba(46, 139, 87, 0.28);
  color: var(--sschrc-green-dark);
}

#sschrc-scroll-top:focus-visible {
  outline: 3px solid var(--sschrc-accent);
  outline-offset: 3px;
}

/* ── Launcher ── */
#sschrc-chat-launcher {
  position: relative;
  right: auto;
  bottom: auto;
  z-index: auto;
  pointer-events: auto;
  width: 56px;
  height: 56px;
  border: none;
  border-radius: 50%;
  background: var(--sschrc-primary);
  color: #fff;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: var(--sschrc-shadow);
  transition: transform 0.2s ease, box-shadow 0.2s ease;
  -webkit-tap-highlight-color: transparent;
}

#sschrc-chat-launcher:hover {
  transform: scale(1.08);
  box-shadow: 0 10px 28px rgba(46, 139, 87, 0.4);
}

#sschrc-chat-launcher:focus-visible {
  outline: 3px solid var(--sschrc-accent);
  outline-offset: 3px;
}

.sschrc-launcher-icon {
  display: flex;
  align-items: center;
  justify-content: center;
  line-height: 1;
}

.sschrc-launcher-icon--close {
  display: none;
  font-size: 22px;
  font-weight: 600;
}

#sschrc-chat-launcher.sschrc--open .sschrc-launcher-icon--chat {
  display: none;
}

#sschrc-chat-launcher.sschrc--open .sschrc-launcher-icon--close {
  display: flex;
}

#sschrc-chat-notif-dot {
  position: absolute;
  top: 6px;
  right: 6px;
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: #e53935;
  border: 2px solid #fff;
  display: none;
  pointer-events: none;
}

/* Notification dot disabled */
#sschrc-chat-launcher.sschrc--has-notif #sschrc-chat-notif-dot {
  display: none;
}

/* ── Chat window ── */
#sschrc-chat-window {
  position: fixed;
  right: 24px;
  bottom: 90px;
  z-index: calc(var(--sschrc-z) - 1);
  pointer-events: auto;
  width: 380px;
  height: 560px;
  max-width: calc(100vw - 16px);
  max-height: 85vh;
  display: flex;
  flex-direction: column;
  background: var(--sschrc-bg);
  border-radius: 16px;
  box-shadow: var(--sschrc-shadow);
  overflow: hidden;
  opacity: 0;
  visibility: hidden;
  transform: translateY(16px);
  pointer-events: none;
  transition: opacity 0.28s ease, transform 0.28s ease, visibility 0.28s ease, height 0.25s ease;
}

#sschrc-chat-window.sschrc--open {
  opacity: 1;
  visibility: visible;
  transform: translateY(0);
  pointer-events: auto;
  z-index: calc(var(--sschrc-z) + 1);
  animation: sschrcSlideUp 0.32s ease;
}

/* Desktop / tablet: move FAB stack above panel when chat is open */
@media (min-width: 481px) {
  #sschrc-chat-fab-stack.sschrc--open {
    bottom: calc(90px + min(560px, 85vh) + 16px);
  }
}

#sschrc-chat-window.sschrc--minimised {
  height: auto !important;
  max-height: none;
}

#sschrc-chat-window.sschrc--minimised #sschrc-chat-messages,
#sschrc-chat-window.sschrc--minimised #sschrc-chat-footer {
  display: none;
}

/* ── Header ── */
#sschrc-chat-header {
  flex-shrink: 0;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 14px 16px;
  background: linear-gradient(135deg, var(--sschrc-green) 0%, var(--sschrc-green-dark) 100%);
  color: #fff;
}

#sschrc-chat-header-info {
  display: flex;
  flex-direction: column;
  gap: 2px;
  min-width: 0;
}

#sschrc-chat-title {
  font-size: 15px;
  font-weight: 700;
  line-height: 1.25;
}

#sschrc-chat-subtitle {
  font-size: 12px;
  font-weight: 400;
  opacity: 0.92;
}

#sschrc-chat-header-actions {
  display: flex;
  gap: 6px;
  flex-shrink: 0;
}

#sschrc-chat-minimise,
#sschrc-chat-close {
  width: 32px;
  height: 32px;
  border: 1px solid rgba(255, 255, 255, 0.35);
  border-radius: 8px;
  background: rgba(255, 255, 255, 0.12);
  color: #fff;
  font-size: 18px;
  line-height: 1;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 0;
  transition: background 0.15s ease;
}

#sschrc-chat-minimise:hover,
#sschrc-chat-close:hover {
  background: rgba(255, 255, 255, 0.22);
}

#sschrc-chat-minimise:focus-visible,
#sschrc-chat-close:focus-visible {
  outline: 2px solid var(--sschrc-accent);
  outline-offset: 2px;
}

/* ── Messages ── */
#sschrc-chat-messages {
  flex: 1 1 auto;
  min-height: 0;
  overflow-y: auto;
  overflow-x: hidden;
  scroll-behavior: smooth;
  padding: 16px 14px;
  background: var(--sschrc-bg);
  -webkit-overflow-scrolling: touch;
}

.sschrc-msg-row {
  display: flex;
  flex-direction: column;
  margin-bottom: 12px;
  animation: sschrcFadeIn 0.28s ease;
}

.sschrc-msg-row--user {
  align-items: flex-end;
}

.sschrc-msg-row--bot {
  align-items: flex-start;
}

.sschrc-bubble {
  max-width: 88%;
  padding: 10px 14px;
  border-radius: var(--sschrc-radius);
  word-wrap: break-word;
  overflow-wrap: anywhere;
}

.sschrc-bubble--bot {
  background: var(--sschrc-bubble-bot-bg);
  color: var(--sschrc-text);
  border-bottom-left-radius: 4px;
}

.sschrc-bubble--bot:has(.sschrc-chip-row) {
  max-width: 100%;
  width: 100%;
}

.sschrc-bubble--hint {
  font-size: 13px;
  border-left: 3px solid var(--sschrc-green);
  padding-left: 12px;
}

.sschrc-bubble--user {
  background: var(--sschrc-bubble-user-bg);
  color: var(--sschrc-bubble-user-text);
  border-bottom-right-radius: 4px;
}

.sschrc-bubble-time {
  display: block;
  margin-top: 4px;
  font-size: 10px;
  opacity: 0.65;
}

.sschrc-welcome-text {
  margin: 0;
}

/* Category topic buttons — 2-column grid, no horizontal scroll */
.sschrc-chip-row {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 8px;
  margin-top: 12px;
  overflow: visible;
  padding-bottom: 0;
}

.sschrc-chip {
  width: 100%;
  min-height: 40px;
  border: none;
  border-radius: 8px;
  padding: 10px 8px;
  font-size: 12px;
  font-weight: 600;
  font-family: inherit;
  cursor: pointer;
  white-space: normal;
  text-align: center;
  line-height: 1.25;
  color: #fff;
  background: var(--sschrc-green);
  box-shadow: 0 2px 6px rgba(46, 139, 87, 0.25);
  transition: transform 0.15s ease, box-shadow 0.15s ease, opacity 0.15s ease;
  -webkit-tap-highlight-color: transparent;
}

.sschrc-chip:hover {
  transform: translateY(-1px);
  opacity: 0.92;
}

.sschrc-chip.sschrc-chip--active {
  box-shadow: 0 0 0 2px #fff, 0 0 0 4px var(--sschrc-text);
  transform: scale(1.02);
  opacity: 1;
}

.sschrc-chip:focus-visible {
  outline: 2px solid #fff;
  outline-offset: 2px;
}

/* 7th topic spans full width when alone on last row */
.sschrc-chip:last-child:nth-child(odd) {
  grid-column: 1 / -1;
}

/* In-chat category option list (shown when a CTA chip is tapped) */
.sschrc-option-list {
  display: flex;
  flex-direction: column;
  gap: 6px;
  margin-top: 10px;
}

.sschrc-option {
  width: 100%;
  text-align: left;
  border: 1px solid var(--sschrc-green);
  background: rgba(46, 139, 87, 0.06);
  color: var(--sschrc-green);
  border-radius: 8px;
  padding: 10px 12px;
  font-size: 13px;
  font-weight: 600;
  font-family: inherit;
  line-height: 1.3;
  cursor: pointer;
  transition: background 0.15s ease, color 0.15s ease;
  -webkit-tap-highlight-color: transparent;
}

.sschrc-option:hover {
  background: var(--sschrc-green);
  color: #fff;
}

.sschrc-option:focus-visible {
  outline: 2px solid var(--sschrc-accent);
  outline-offset: 2px;
}

/* CTA buttons */
.sschrc-cta-group {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-top: 10px;
  max-width: 100%;
}

.sschrc-cta {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding: 8px 14px;
  border-radius: 8px;
  font-size: 12px;
  font-weight: 600;
  font-family: inherit;
  text-decoration: none;
  text-align: center;
  cursor: pointer;
  transition: background 0.15s ease, color 0.15s ease, border-color 0.15s ease;
  line-height: 1.3;
}

.sschrc-cta:focus-visible {
  outline: 2px solid var(--sschrc-accent);
  outline-offset: 2px;
}

.sschrc-cta--primary {
  background: var(--sschrc-green);
  color: #fff;
  border: 2px solid var(--sschrc-green);
}

.sschrc-cta--primary:hover {
  background: var(--sschrc-green-dark);
  border-color: var(--sschrc-green-dark);
}

.sschrc-cta--secondary {
  background: transparent;
  color: var(--sschrc-green);
  border: 2px solid var(--sschrc-green);
}

.sschrc-cta--secondary:hover {
  background: rgba(46, 139, 87, 0.1);
  border-color: var(--sschrc-green-dark);
  color: var(--sschrc-green-dark);
}

.sschrc-cta--ghost {
  background: transparent;
  color: var(--sschrc-green);
  border: 2px solid var(--sschrc-green);
  text-decoration: none;
  padding-left: 14px;
  padding-right: 14px;
}

.sschrc-cta--ghost:hover {
  background: rgba(46, 139, 87, 0.08);
  color: var(--sschrc-green-dark);
}

/* ── Footer / input ── */
#sschrc-chat-footer {
  flex-shrink: 0;
  border-top: 1px solid var(--sschrc-border);
  background: var(--sschrc-bg);
  padding: 10px 12px 12px;
}

#sschrc-chat-input-wrap {
  position: relative;
  display: flex;
  align-items: center;
  gap: 8px;
}

#sschrc-chat-input {
  flex: 1 1 auto;
  min-width: 0;
  height: 42px;
  padding: 0 12px;
  border: 1px solid var(--sschrc-border);
  border-radius: 10px;
  font-size: 14px;
  font-family: inherit;
  color: var(--sschrc-text);
  background: var(--sschrc-bg);
}

#sschrc-chat-input:focus {
  outline: none;
  border-color: var(--sschrc-green);
  box-shadow: 0 0 0 2px rgba(46, 139, 87, 0.2);
}

#sschrc-chat-input:focus-visible {
  outline: 2px solid var(--sschrc-green);
  outline-offset: 1px;
}

#sschrc-chat-send {
  flex-shrink: 0;
  width: 42px;
  height: 42px;
  border: none;
  border-radius: 10px;
  background: var(--sschrc-green);
  color: #fff;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 0;
  transition: background 0.15s ease, opacity 0.15s ease;
}

#sschrc-chat-send:disabled {
  background: #c8c8c8;
  cursor: not-allowed;
  opacity: 0.75;
}

#sschrc-chat-send:not(:disabled):hover {
  background: var(--sschrc-green-dark);
}

#sschrc-chat-send:focus-visible {
  outline: 2px solid var(--sschrc-accent);
  outline-offset: 2px;
}

/* Suggestions dropdown */
#sschrc-chat-suggestions {
  position: absolute;
  left: 0;
  right: 48px;
  bottom: calc(100% + 6px);
  margin: 0;
  padding: 6px 0;
  list-style: none;
  background: var(--sschrc-bg);
  border: 1px solid var(--sschrc-border);
  border-radius: 10px;
  box-shadow: var(--sschrc-shadow);
  max-height: 200px;
  overflow-y: auto;
  z-index: 5;
}

#sschrc-chat-suggestions[hidden] {
  display: none !important;
}

#sschrc-chat-suggestions li {
  padding: 10px 14px;
  font-size: 13px;
  color: var(--sschrc-text);
  cursor: pointer;
}

#sschrc-chat-suggestions li:hover,
#sschrc-chat-suggestions li.sschrc-suggestion--highlight {
  background: rgba(46, 139, 87, 0.12);
  color: var(--sschrc-green);
}

#sschrc-chat-suggestions li.sschrc-suggestion--empty {
  cursor: default;
  color: var(--sschrc-text-muted);
  font-style: italic;
}

#sschrc-chat-suggestions li.sschrc-suggestion--empty:hover {
  background: transparent;
  color: var(--sschrc-text-muted);
}

#sschrc-chat-disclaimer {
  margin: 8px 0 0;
  font-size: 11px;
  color: var(--sschrc-text-muted);
  line-height: 1.35;
}

#sschrc-chat-disclaimer a {
  color: var(--sschrc-green);
  font-weight: 600;
  text-decoration: underline;
}

#sschrc-chat-disclaimer a:focus-visible {
  outline: 2px solid var(--sschrc-accent);
  outline-offset: 2px;
}

/* ── Animations ── */
@keyframes sschrcSlideUp {
  from {
    opacity: 0;
    transform: translateY(20px);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

@keyframes sschrcFadeIn {
  from {
    opacity: 0;
    transform: translateY(6px);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

@media (prefers-reduced-motion: reduce) {
  #sschrc-chat-window,
  #sschrc-chat-launcher,
  #sschrc-scroll-top,
  .sschrc-msg-row,
  .sschrc-cta {
    transition: none !important;
    animation: none !important;
  }

  #sschrc-chat-messages {
    scroll-behavior: auto;
  }
}

/* ── Tablet ── */
@media (min-width: 481px) and (max-width: 768px) {
  #sschrc-chat-fab-stack {
    right: 16px;
    bottom: 16px;
  }

  #sschrc-chat-window {
    width: min(340px, calc(100% - 32px));
    max-width: calc(100vw - 32px);
    right: 16px;
    bottom: 80px;
    height: min(520px, 72vh);
    max-height: 72vh;
  }

  #sschrc-chat-fab-stack.sschrc--open {
    bottom: calc(80px + min(520px, 72vh) + 12px);
  }
}

#sschrc-chat-backdrop {
  display: none;
  pointer-events: none;
}

/* ── Mobile bottom-sheet drawer ── */
@media (max-width: 480px) {
  #sschrc-chat-backdrop {
    position: fixed;
    inset: 0;
    background: rgba(0, 0, 0, 0.5);
    z-index: calc(var(--sschrc-z) - 1);
    pointer-events: auto;
    border: none;
    padding: 0;
    margin: 0;
    cursor: pointer;
    -webkit-tap-highlight-color: transparent;
  }

  #sschrc-chat-widget-root.sschrc--mobile-open #sschrc-chat-backdrop {
    display: block;
  }

  #sschrc-chat-backdrop[hidden] {
    display: none !important;
  }

  #sschrc-chat-fab-stack {
    right: max(14px, env(safe-area-inset-right, 0px));
    bottom: max(14px, env(safe-area-inset-bottom, 0px));
    gap: 10px;
  }

  #sschrc-scroll-top {
    width: 44px;
    height: 44px;
  }

  #sschrc-chat-launcher {
    width: 52px;
    height: 52px;
  }

  /* Hide floating FAB while drawer is open — use header ✕ */
  #sschrc-chat-launcher.sschrc--open {
    opacity: 0;
    visibility: hidden;
    pointer-events: none;
    transform: scale(0.85);
  }

  #sschrc-chat-window {
    left: 0;
    right: 0;
    bottom: 0;
    width: 100%;
    max-width: 100%;
    height: min(82dvh, calc(100dvh - env(safe-area-inset-top, 0px) - 12px));
    max-height: min(82dvh, calc(100dvh - env(safe-area-inset-top, 0px) - 12px));
    border-radius: 20px 20px 0 0;
    box-shadow: 0 -4px 24px rgba(0, 0, 0, 0.18);
    transform: translateY(100%);
    transition:
      opacity 0.28s ease,
      transform 0.32s cubic-bezier(0.32, 0.72, 0, 1),
      visibility 0.28s ease;
  }

  #sschrc-chat-window.sschrc--open {
    bottom: 0;
    transform: translateY(0);
    padding-bottom: env(safe-area-inset-bottom, 0px);
  }

  /* Drag handle visual */
  #sschrc-chat-header {
    padding-top: 10px;
    position: relative;
  }

  #sschrc-chat-header::before {
    content: '';
    position: absolute;
    top: 6px;
    left: 50%;
    transform: translateX(-50%);
    width: 36px;
    height: 4px;
    border-radius: 4px;
    background: rgba(255, 255, 255, 0.45);
  }

  #sschrc-chat-title {
    font-size: 14px;
  }

  #sschrc-chat-subtitle {
    font-size: 11px;
  }

  #sschrc-chat-messages {
    padding: 12px 12px 8px;
  }

  .sschrc-bubble {
    max-width: 90%;
    padding: 10px 12px;
    font-size: 13px;
  }

  .sschrc-chip-row {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 6px;
  }

  .sschrc-chip {
    min-height: 38px;
    padding: 8px 6px;
    font-size: 11px;
  }

  .sschrc-cta-group {
    flex-direction: column;
    gap: 6px;
  }

  .sschrc-cta {
    width: 100%;
    padding: 10px 14px;
    font-size: 13px;
  }

  #sschrc-chat-footer {
    padding: 8px 12px max(10px, env(safe-area-inset-bottom, 10px));
  }

  #sschrc-chat-input {
    height: 44px;
    font-size: 16px; /* prevents iOS zoom on focus */
  }

  #sschrc-chat-send {
    width: 44px;
    height: 44px;
  }

  #sschrc-chat-suggestions {
    right: 52px;
    max-height: min(160px, 28dvh);
  }

  #sschrc-chat-disclaimer {
    font-size: 10px;
    line-height: 1.4;
  }
}

/* Very small phones */
@media (max-width: 360px) {
  #sschrc-chat-window {
    height: min(88dvh, calc(100dvh - env(safe-area-inset-top, 0px) - 8px));
    max-height: min(88dvh, calc(100dvh - env(safe-area-inset-top, 0px) - 8px));
  }

  #sschrc-chat-title {
    font-size: 13px;
  }
}